Privacy Policy

1. Introduction

Arete Fitness Studios (“we”, “us”, or “our”) is committed to respecting and protecting the privacy of our website visitors, prospective clients, and current athletes. This Privacy Policy describes how we collect, store, use, and safeguard personal information submitted through our website (https://aretefitnessstudios.com).

2. Information We Collect

We collect information that you voluntarily provide to us when enquiring about our coaching services or scheduling a consultation:

• Contact Identifiers: Your full name, email address, telephone number, and optional company name.
• Training Preferences: The fitness service or coaching pillar of interest, communication channel preference, and fitness goals or context provided in your enquiry message.
• Technical Metadata: IP address, browser type, device information, and referring URLs collected automatically for network security and spam protection.

3. Purpose and Legal Basis for Processing

We process submitted data exclusively for legitimate business purposes:

• To evaluate and respond to your consultation requests and service inquiries.
• To coordinate initial movement screening appointments and scheduling.
• To protect our website and systems against automated spam, fraudulent submissions, and malicious activity.
• To maintain internal lead and customer relationship records.

We never sell, rent, monetize, or trade your personal information to third-party marketing brokers or advertisers.

4. Third-Party Integrations & Processors

To deliver our services reliably, we may utilize secure, reputable third-party infrastructure providers who process data strictly under confidentiality agreements:

• Hosting & Edge Delivery: Cloud infrastructure providers for website delivery.
• Communication Platforms: Secure transactional email dispatchers (e.g., Resend) and WhatsApp Business for direct messaging initiated by the user.
• Analytics: Privacy-conscious web measurement tools configured without personal identifying identifiers.

5. Data Retention & Security Measures

We implement industry-standard administrative, technical, and physical safeguards to protect submitted personal data against unauthorized access, destruction, alteration, or disclosure. All transmission occurs over encrypted HTTPS/TLS protocols.

Enquiry data is retained only for the period necessary to fulfill your consultation request or maintain ongoing coaching records, unless a longer retention period is mandated by law.

6. Your Rights

Depending on your location, you may have statutory rights regarding your personal information, including:

• The right to request access to the personal data we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal data from our active records.
• The right to withdraw consent for direct communications at any time.

7. Contact for Privacy Matters

If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our privacy coordinator: